FAQ Frequently Asked Questions
Why Should I Trust Bettervits With My Health?
We’re a family owned, USA based company made up of nutritionists, researchers and health
experts. We have served hundreds of thousands of satisfied customers in our mission to provide
natural, transparent and reliable nutrition.
Do You Offer a Money Back Guarantee?
Yes! - We’re one of the few companies in the USA that offer a 60 day money back guarantee (with
no catches). If you find that any of our products do not suit you, you can return them within 60
days, even if they’ve been opened.
Where Are Your Products Made?
We believe in local production and manufacturing, utilising only state-of-the-art facilities which are
certified and regulated. We follow GMP and ISO quality standards for all of our products.
When Will My Order Be Shipped?
All of our orders are shipped within 1 working day upon receiving your order confirmation.
What Is The Status Of My Order?
You will receive a tracking link once your order has been dispatched. Should you need any
assistance in tracking your order, please contact us at care@bettervits.com or use our contact
form and we’ll be happy to assist.
What Are You Doing To Be More Sustainable?
We use 100% biodegradable packaging and our packaging has a 75% lower carbon footprint
than regular plastic. In addition all of our bottles are compostable. However, we’re not stopping
there and we are actively investing in R&D to slim down our carbon footprint and environmental
impact.
What Are You Doing To Remain Ethical?
In whatever we do, we strive to do the right thing. When it comes to our ingredients, we do our
best to vet suppliers to ensure they are ethically sourced. When it comes to our amazing team, we
ensure we pay living wages and offer flexible working arrangements.
How can I contact customer service?
Click here to contact us or e-mail us at care@bettervits.com
How many capsules do I take per day?
We recommend taking 2-3 capsule of our Glucosamine Complex every day, ideally after a meal.
This means each bottle lasts 4-6 weeks.
Why do you use turmeric?
Turmeric is a very powerful, natural anti-inflammatory ingredient that also possesses anti-oxidative
properties.
What is MSM & Chondroitin?
Chondroitin is a vital part of cartilage and it’s vital for healthy formulation of cartilage. This
can
help against diseases such as osteoarthritis. MSM has been shown to alleviate joint pain whilst
reducing inflammation, aiding in muscle healing and improving the flexibility of joints.
Is it suitable for Vegetarians?
Unfortunately our Glucosamine is not suitable for vegetarians.
Is it Gluten Free?
Yes, our entire product range is gluten free.
Is It Dairy & Lactose Free?
Yes! Our entire product range is dairy, lactose and gluten free.
What is your return policy?
We offer a 60 day money back guarantee, no questions asked. Simply contact us to initiate a
return and you will be fully refunded upon receiving your returned products.
What is your order dispatch time?
We process and dispatch all our orders within 1 working day after placing your order.
How many capsules do I take per day?
We recommend taking 1 capsule of our Probiotic Complex every day, ideally after a meal. Each
bottle contains 30 capsules.
Is it vegan and vegetarian friendly?
Yes. Our Probiotic Complex is suitable for both.
Is it Gluten Free?
Yes, our entire product range is gluten free.
Is It Dairy & Lactose Free?
Yes! Our entire product range is dairy, lactose and gluten free.
Is it safe to take Probiotic?
Yes! Our Probiotic Complex is filled with positive, health improving bacteria. Studies show that
doses between 70 and 75 billion CFU are optimal to improve the chances of seeing real results.
How many strains does your Probiotic have?
Our formula contains a market leading 14 strains of Probiotic in a powerful dose of 75 Billion CFU.
Does it contain a prebiotic?
Yes. Our product contains 100mg of inulin which is a very effective prebiotic.
What is your return policy?
We offer a 60 day money back guarantee, no questions asked. Simply contact us to initiate a
return and you will be fully refunded upon receiving your returned products.
What is your order dispatch time?
We process and dispatch all our orders within 1 working day after placing your order.
How many capsules do I take per day?
We recommend taking 2 capsules per day, ideally after a meal.
Is it vegan friendly?
Yes - our Turmeric Complex is vegan friendly, including the capsule.
Is it Gluten Free?
Yes, our entire product range is gluten free.
Is It Dairy & Lactose Free?
Yes! Our entire product range is dairy, lactose and gluten free.
What is Boswellia Serrata?
The majority of turmeric supplements fail to include this powerful, all-natural ingredient that can
help reduce pain and inflammation, as well as numerous other health benefits. Boswellia Serrata
comes from a plant that produces Indian Frankincense.
What is your return policy?
We offer a 60 day money back guarantee, no questions asked. Simply contact us to initiate a
return and you will be fully refunded upon receiving your returned products.
What is your order dispatch time?
We process and dispatch all our orders within 1 working day after placing your order.
How many capsules do I take per day?
We recommend taking 2 capsules per day, ideally after a meal.
IIs It Gluten Free?
Yes, our entire product range is gluten free.
Is It Dairy/Lactose Free?
Yes, our entire product range is Dairy & Lactose free.
What Makes Your Collagen Different?
We use only the most premium collagen, which is Type 1 Marine Collagen and we include Turmeric &
Hyaluronic Acid, 2 super ingredients that help Collagen's mission of better skin, hair, nails and
joints.
What is your return policy?
We offer a 60 day money back guarantee, no questions asked. Simply contact us to initiate a
return and you will be fully refunded upon receiving your returned products.
What is your order dispatch time?
We process and dispatch all our orders within 1 working day after placing your order.
How many capsules do I take per day?
We recommend taking 2 capsule of our Ashwagandha supplement every
day. Each bottle contains 60 capsules.
Is it Vegan and Vegetarian Friendly?
Yes. Our Ashwagandha is suitable for both.
Is it Gluten Free?
Yes, our entire product range is gluten free.
Is It Dairy & Lactose Free?
Yes! Our entire product range is dairy, lactose and gluten free.
Is It Safe To Take Ashwagandha?
Ashwagandha is considered very safe and comes with little side effects,
however, as with all supplements, it is best to consult with a GP or
medical professional.
Are There Any Allergens?
There are no allergens in this product
What is your return policy?
We offer a 60 day money back guarantee, no questions asked. Simply contact us to initiate a
return and you will be fully refunded upon receiving your returned products.
What is your order dispatch time?
We process and dispatch all our orders within 1 working day after placing your order.
How many capsules do I take per day?
We recommend taking 2 capsules of our Magnesium complex every day, ideally after a meal.
Is it vegetarian friendly?
Yes, our Magnesium Complex is vegetarian friendly but not vegan friendly.
Is it Gluten Free?
Yes, our entire product range is gluten free.
Is It Dairy & Lactose Free?
Yes! Our entire product range is dairy, lactose and gluten free.
Why does it include Zinc & D3?
Vitamin D contributes to the normal maintenance of muscle and bones, while improving immunity
and mood.
Zinc aids and increases the absorption of magnesium. Numerous studies have shown that the combination of Magnesium + Zinc results in better absorption and more effective results.
Zinc aids and increases the absorption of magnesium. Numerous studies have shown that the combination of Magnesium + Zinc results in better absorption and more effective results.
What is your return policy?
We offer a 60 day money back guarantee, no questions asked. Simply contact us to initiate a
return and you will be fully refunded upon receiving your returned products.
What is your order dispatch time?
We process and dispatch all our orders within 1 working day after placing your order.
How many capsules do I take per day?
With our strong Vitamin D formula, we recommend a max of 2 capsules per day, but you can take 1 per
day if you have some exposure to sunlight or are taking a multivitamin alongside.
Is it Vegetarian Friendly?
Yes our formula is completely vegetarian friendly, including the capsule shell.
Is it Gluten Free?
Yes, our entire product range is gluten free.
Is It Dairy & Lactose Free?
Yes! Our entire product range is dairy, lactose and gluten free.
Why Does It Contain Vitamin K2?
We have added K2 as it greatly helps your body's ability to absorb Vitamin D. This results in
better, faster results.
What is your return policy?
We offer a 60 day money back guarantee, no questions asked. Simply contact us to initiate a
return and you will be fully refunded upon receiving your returned products.
What is your order dispatch time?
We process and dispatch all our orders within 1 working day after placing your order.
How many capsules do I take per day?
We recommend taking 2 capsule of our Berberine supplement every day.
Each bottle contains 60 capsules.
Is it Vegan and Vegetarian Friendly?
Yes. Our Berberine is suitable for both.
Is it Gluten Free?
Yes, our entire product range is gluten free.
Is It Dairy & Lactose Free?
Yes! Our entire product range is dairy, lactose and gluten free.
Is It Safe To Take Berberine?
Berberine is considered very safe and comes with little side effects,
however, as with all supplements, it is best to consult with a GP or
medical professional.
Are There Any Allergens?
There are no allergens in this product
What is your return policy?
We offer a 60 day money back guarantee, no questions asked. Simply contact us to initiate a
return and you will be fully refunded upon receiving your returned products.
What is your order dispatch time?
We process and dispatch all our orders within 1 working day after placing your order.
How many capsules do I take per day?
We recommend taking 2 capsule of our Odorless Garlic supplement every day. Each bottle contains 60 capsules.
Is it Vegan and Vegetarian Friendly?
Yes. Our Odorless Garlic is suitable for both.
Is it Gluten Free?
Yes, our entire product range is gluten free.
Is It Dairy & Lactose Free?
Yes! Our entire product range is dairy, lactose and gluten free.
Is It Safe To Take Odorless Garlic?
Odorless Garlic is considered very safe and comes with little side effects, however, as with all supplements, it is
best to consult with a GP or medical professional.
Are There Any Allergens?
There are no allergens in this product
What is your return policy?
We offer a 60 day money back guarantee, no questions asked. Simply contact us to initiate a return and you
will be fully refunded upon receiving your returned products.
What is your order dispatch time?
We process and dispatch all our orders within 1 working day after placing your order.
Is your question missing?
Contact Us